Terms of Service

These Terms of Service ("Terms") govern access to and use of OrdinSync websites, applications, and related services (the "Service"). By creating an account, accessing, or using the Service, you agree to these Terms.

If you use the Service on behalf of a shop or other business, you represent that you have authority to bind that business, and "you" includes that business.

1. The Service

OrdinSync provides scheduling and shop-operations software for barbershops, hair salons, and similar appointment-based businesses. Features may include public booking pages, staff and service management, availability calendars, appointment dashboards, notifications (including email and, where enabled, WhatsApp), and related tools.

We may modify, add, or remove features. We do not guarantee that any particular feature will remain available indefinitely.

2. Accounts and eligibility

• You must provide accurate account information and keep it updated.
• You are responsible for safeguarding login credentials and for activity under your account.
• You must promptly notify us of unauthorized access or suspected security incidents.
• You must be old enough to form a binding contract in your jurisdiction.

3. Shops, staff, and client bookings

If you operate a shop on OrdinSync, you are responsible for your shop profile, services, pricing, staff access, availability, booking policies, and communications with clients. You are also responsible for obtaining any consents required to collect and use client information, including for messaging and marketing where applicable.

Clients who book through a shop's public page form a relationship with that shop for the appointment itself. OrdinSync provides the software platform and is not the provider of salon or barbering services.

4. Acceptable use

You agree not to:

• Violate applicable laws or regulations
• Infringe intellectual property or privacy rights
• Upload malware or attempt to disrupt or reverse engineer the Service
• Access accounts or data without authorization
• Use the Service to spam, harass, or send unlawful communications
• Misrepresent your identity, shop, services, or affiliation
• Resell, scrape, or misuse the Service except as expressly allowed

We may suspend or terminate access for violations of these Terms.

5. Plans, fees, and taxes

Some features require a paid plan. Pricing, included seats, and plan limits are described at signup or in your account. Fees may change with notice where required. Unless stated otherwise, fees are non-refundable except where required by law or expressly agreed in writing.

You are responsible for applicable taxes. Failure to pay may result in suspension or limitation of the Service.

6. Third-party services

The Service may integrate with third-party products such as calendars, email providers, or messaging platforms. Your use of those products is subject to their terms and privacy policies. OrdinSync is not responsible for third-party services you choose to connect.

7. Your content

You retain ownership of content you submit to the Service, including shop details, service menus, staff profiles, and booking-related information ("Customer Content"). You grant OrdinSync a worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely as needed to operate and improve the Service and as otherwise directed by you.

You represent that you have all rights necessary to provide Customer Content and that it does not violate law or third-party rights.

8. Intellectual property

The Service, including software, design, branding, and documentation, is owned by OrdinSync and its licensors. Except for the limited right to use the Service under these Terms, no rights are granted to you. You may not copy, modify, distribute, or create derivative works of the Service except as permitted by law or written agreement.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORDINSYNC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT BOOKINGS, REMINDERS, OR INTEGRATIONS WILL ALWAYS SUCCEED.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORDINSYNC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO ORDINSYNC FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED U.S. DOLLARS (US $100) IF YOU HAVE NOT PAID ANY AMOUNTS.

12. Indemnification

You will defend, indemnify, and hold harmless OrdinSync and its affiliates, officers, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your Customer Content, your shop's services to clients, your use of the Service, or your violation of these Terms or applicable law.

13. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create risk or legal exposure, fail to pay fees, or if we discontinue the Service. Upon termination, your right to use the Service ends. Provisions that by nature should survive will survive termination.

14. Changes to the Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Continued use after changes become effective constitutes acceptance of the revised Terms where permitted by law.

15. General

These Terms are the entire agreement between you and OrdinSync regarding the Service and supersede prior agreements on the same subject. If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization or sale of assets.

Governing law and venue will be determined by OrdinSync's principal place of business unless mandatory local consumer law requires otherwise.

16. Contact

Questions about these Terms can be sent to help@ordinsync.com.